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Welcome to Good Ape! The terms “we”, “us” and “our” refer to Good Ape. Good Ape operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Good Ape is powered by Wix, which enables us to provide the Services to you.

 

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

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By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
 

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction.

SECTION 3 - ORDERS
 

When you place an order, you are making an offer to purchase. Good Ape reserves the right to accept or decline your order at its discretion. Your order is not accepted until Good Ape confirms acceptance and processes payment.

Please review your order carefully before submitting, as Good Ape may not be able to accommodate cancellation requests once an order is accepted.

In the event of a cancellation or change, we will attempt to notify you via email, billing address, or phone number provided.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
 

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and shown in your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You also agree to promptly update your details to ensure smooth transactions.

You represent and warrant that:

1. The payment details you provide are true, correct, and complete.

2. You are authorized to use the provided payment method.

3. Charges incurred will be honored by your payment provider.

4. You will pay all applicable charges including taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once the product is handed to the carrier, title and risk of loss pass to you.
You can review our full Shipping Policy.
 

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, text, graphics, images, product packaging, and designs on this website are owned by Good Ape, its affiliates, or licensors, and are protected by copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You may not copy, reproduce, or distribute any material without written consent.

Unauthorized use may violate applicable laws. All rights not expressly granted are reserved by Good Ape.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to third-party tools via the Services. We provide these “as is” and “as available” without warranties or endorsements. Good Ape shall have no liability for use of such tools.

Future features or tools released will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links to third-party websites. Good Ape is not responsible for the content, accuracy, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any third-party sites before engaging in transactions with them.

SECTION 9 - RELATIONSHIP WITH WIX

Good Ape is powered by Wix, which enables us to provide the Services to you.

Any sales and purchases you make through our store are made directly with Good Ape. By using the Services, you acknowledge and agree that Wix is not responsible for any aspect of sales, damages, or issues related to your transactions with Good Ape.

You expressly release Wix and its affiliates from all claims and liabilities arising from your purchases and transactions.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is governed by our Privacy Policy.

As our store is hosted by Wix, certain personal information may also be processed in accordance with Wix’s Privacy Policy.
 

SECTION 11 - FEEDBACK

If you provide feedback, reviews, or suggestions (“Feedback”), you grant us a perpetual, royalty-free, worldwide license to use, modify, publish, or distribute that content for any purpose.

You represent that your Feedback does not violate any rights of others and does not contain unlawful, defamatory, or harmful material.
 

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability.

We reserve the right to correct any such errors or cancel orders affected by them, without prior notice.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not:

• Engage in fraudulent, abusive, or illegal activity

• Infringe on intellectual property rights

• Harass or harm others

• Upload malware or malicious code

• Attempt to bypass site security

Violations may result in account suspension or termination.

SECTION 14 - TERMINATION

We may terminate or restrict your access to the Services at any time, without notice, for conduct that violates these Terms.

Sections including Intellectual Property, Feedback, Limitation of Liability, Indemnification, and Governing Law will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied. Good Ape does not guarantee uninterrupted, error-free, or secure operation of the Services.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Good Ape, its partners, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Good Ape, Wix, and their affiliates, employees, and service providers from claims or damages resulting from your violation of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by Good Ape to enforce any provision shall not be a waiver of rights.
These Terms constitute the entire agreement between you and Good Ape and supersede all prior agreements.

SECTION 20 - ASSIGNMENT

You may not assign or transfer these Terms without prior written consent. Good Ape may assign its rights and obligations at any time without notice.
 

SECTION 21 - GOVERNING LAW

These Terms and any disputes shall be governed by and construed in accordance with the laws of India. You consent to exclusive jurisdiction in the courts of New Delhi, India.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page, and material changes will be notified as required by law.

Your continued use of the Services after such updates constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 goodapewellness@gmail.com
🏢 Good Ape Wellness Private Limited
B-30 Kailash Colony, New Delhi 110048
📞 +91 9818011439