Privacy Policy

Good Ape operates this website and online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping and informational experience (the “Services”). Good Ape is powered by Wix, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

“Personal information” refers to data that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified data.

Depending on how you interact with our Services and as permitted by applicable law, we may collect or process:

Contact details — name, address, billing address, shipping address, phone number, and email.
Financial information — payment details such as debit/credit card numbers, UPI information, transaction history, and payment confirmation.
Account information — username, password, preferences, and account settings.
Transaction information — items viewed, added to cart, purchased, returned, or exchanged.
Communications — messages and information shared through customer support or email.
Device and usage data — browser type, device information, IP address, and interactions with the Services.

Third-Party Websites and Links

Our Services may include links to third-party websites or platforms. We are not responsible for the privacy, security, or content practices of such external websites. Please review their individual privacy and security policies.

Information you share publicly or through social media may be visible to others and used according to those platforms’ terms and privacy policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction.

If you are a parent or guardian and believe your child has shared personal information with us, please contact us immediately at goodapewellness@gmail.com so we can delete it.

We do not “share” or “sell” (as defined by applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

We use commercially reasonable security measures to protect your information, but please note that no system is completely secure. Information transmitted online may not always be fully protected during transit.

We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

Access / Know what personal data we hold about you.
Delete your personal data.
Correct inaccurate information.
Request portability of your personal data.
Manage communications and unsubscribe from promotional emails at any time.

You can exercise these rights by contacting us at goodapewellness@gmail.com.

To learn how Wix processes your information, please visit https://www.wix.com/about/privacy.

We may need to verify your identity before processing any requests. Authorized agents acting on your behalf may also be required to provide proof of authorization.

Complaints

If you have any concerns or complaints about our handling of your data, please contact us at goodapewellness@gmail.com. Depending on your jurisdiction, you may also have the right to contact your local data protection authority.

International Transfers

Your information may be transferred, stored, and processed outside your home country. When data is transferred internationally, we take steps to ensure it is protected in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page, along with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:

📧 goodapewellness@gmail.com
📍 Kailash Colony, Greater Kailash, B-30, New Delhi, DL, 110048, India